Question the data.
We are presented data so regularly, we may not even know where it all comes from, especially using complex ERP (Enterprise Resource Planning) tools. We become blinded to its objectivity and may only take a surface glance at the information.
Does your data tell a coherent story? What? Does all the data align to the observations you and your team have? Or is there an outlier that doesn’t makes sense, yet everyone glosses over it as, “it’s okay?”
Old saying, bad data in, bad data out. If you don’t understand the inputs for the data you receive, seeing the story it’s telling you is a challenge to maybe impossible. Getting the answer, “because we’ve always done it this way,” is cause for the hair on the back of your neck to rise. There may be a valid reason for the way things are collected and outputted. You should know what that is. Also, procedures and businesses evolve over time; maybe some of the processes should too. You can’t make those decisions until you understand where your data comes from, the story it should tell and what it is actually telling you.